A new networked version offers even more comprehensive features at an attractive price. The new system includes all the elements of the stand-alone CD-ROM version already in use; voice recording, high quality videos and trainer editable content plus a call knowledge section. This contents of this section may be edited by trainers to include details such as product or service features and benefits. These pages can include photographs and diagrams, links to technical specification or drawings and a wide range of questions to test knowledge retention. An easy-to use management system is incorporated into the standard package, meaning that learner performance can be assessed and reviewed.

Amtek's managing director Graham Meek commented "The new networked Telephone Business system includes feature normally associated with far more costly applications. Combine that with the high quality training content that has proved so popular and I think that you have an unbeatable system."

Telephone Business users include; Essex County Council, Lyreco, Clerical Medical, Jones Lang LaSalle, BPP Professional Education, Tendring District Council and a wide range of SMEs.

To find out more about the system and arrange a demonstration call 01206 563666.